home Forums Mobile & Broadband Providers Industry, Infrastructure, Policy, General Malaysia Telco Customer Service Contacts

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  • CelcomDigi

    CelcomDigi provides customer support through its help centre at help.celcomdigi.com.

    Users can call 016-333-1111 for assistance. WhatsApp support is available at the same number from 8am to 8pm. Roaming and lost device support runs 24/7.

    The Facebook page is at facebook.com/CelcomDigi.

    The branch location page is at https://www.celcomdigi.com/store-locator.

    U Mobile

    U Mobile offers a contact form on its website at u.com.my/support/contact-us.

    The careline number is +6018-388-1318.

    Email support is at [email protected].

    The Facebook page is at facebook.com/umobile.

    Instagram support is at instagram.com/umobile.

    The branch location page is at https://www.u.com.my/en/personal/support/store-finder.

    Maxis

    Maxis provides WhatsApp support at +6012-345-1123 for 24/7 assistance.

    Users can call 123 from a Maxis line or 1300-820-120 from other lines.

    The Facebook page is at facebook.com/maxis. X support is at x.com/MaxisListens.

    The branch location page is at https://www.maxis.com.my/en/maxis-store.

    Yes

    YTL Yes offers email support at [email protected].

    The careline number is 018-333-0000.

    Chat support is available on the website at yes.my.

    The Facebook page is at facebook.com/YesMalaysiaTelco.

    X support is at x.com/Yes4G.

    The branch location page is at https://www.yes.my/support/store-locator.

    Tune Talk

    Tune Talk provides live chat at tunetalk.com/livechat.

    The careline number is 13100 or +603-2771-7000.

    Email support is at [email protected].

    The Facebook page is at facebook.com/tunetalk. X support is at x.com/TuneTalk.

    The partner store location page is at https://www.tunetalk.com/support/find-partner-store.

    redONE

    redONE offers live chat on its website at redonemobile.com.my.

    WhatsApp support is at +6011-5500-1909.

    The careline number is 1909 or 1300-11-0088.

    Email support is at [email protected].

    The Facebook page is at facebook.com/redONEMobile. X support is at x.com/redONEnetwork.

    The branch location page is at https://www.redonemobile.com.my/en/store-locator.

    Telekom Malaysia/Unifi

    Telekom Malaysia/Unifi provides customer support through its help centre at unifi.com.my/support/contact-us.

    Users can call 100 from local lines or +603-2241-1290 from international lines.

    Live chat is available 24/7 at maya.unifi.com.my.

    Email support is at [email protected].

    The Facebook page is at facebook.com/weareunifi. X support is at x.com/mytmgroup.

    The branch location page is at https://unifi.com.my/support/contact-us.

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